Privacy Policy
BETTER JOURNEY (hereinafter referred to as "the Company") provides various services (hereinafter referred to as "the Services"), including the operation of the internet shopping site and the provision of products and services (hereinafter referred to as "Products, etc.") on the website we operate (hereinafter referred to as "this Site").
In providing the Services, the Company recognizes the importance of protecting customers' personal information and complies with the laws regarding personal information protection (hereinafter referred to as "the Personal Information Protection Act") and appropriately handles the personal information obtained from customers in accordance with the following privacy policy (hereinafter referred to as "this Privacy Policy").
Article 1 Definition of Personal Information, etc.
In this privacy policy, personal information refers to personal information defined by Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information concerning a living individual that can identify a specific individual based on the information contained therein, such as name, date of birth, and other descriptions (including personal identification codes that can easily be matched with other information, thereby allowing identification of a specific individual). It also refers to personal related information as defined by Article 2, Paragraph 7 of the Personal Information Protection Act. We will acquire the following personal information from you through this service. Please note that if you do not agree to our acquisition of all or part of your personal information in relation to your use of this service, we may refuse your use of all or part of this service.
(1) Information related to you in connection with your use of this service
(1.1) The email address, account ID, and password that you set yourself during the use and registration of this service
(1.2) Your name, gender, date of birth, postal code, address, telephone number, SNS account information, height, physical characteristics, and other information concerning you that you enter during the use and registration of this service
(1.3) Information regarding your usage status related to services, content, points, coupons, cashback, and other incentive programs associated with this service
(1.4) Information provided to us by you through transactions conducted using this service and regarding the content of those transactions
(1.5) Information regarding payment methods, such as credit card payments, bank account withdrawals, electronic money payments, collection agency services, cash on delivery, and other payment methods, along with the information about you necessary for those payments
(1.6) Information concerning various communications, inquiries, complaints, and claims from you that we acquire to respond to you
(1.7) Information related to the identification of the information communication device
(1.8) OS information of the information communication device
(1.9) Information regarding connection to the Internet
(1.10) Location information
(1.11) Referrer information
(1.12) IP address information
(1.13) Timestamp information concerning accessed URLs and access dates and times
(1.14) Information concerning the use of the service
(1.15) Advertising identifier information allocated for each of your devices
(1.16) Server log information
(2) Information obtained from third parties
(2.1) Information concerning you acquired from third parties with your consent in accordance with the Personal Information Protection Act and other relevant laws and regulations
(2.2) Information concerning you included in information published by third parties, including courts, supervisory authorities, and other public agencies
Article 2 Purpose of using personal information, etc.
We will use your personal information for the following purposes (hereinafter referred to as "the purpose of use").
(1) To provide this service to you
(2) For the improvement of this service (including conducting surveys related to this service)
(3) For planning and developing new products, etc.
(4) For us to provide various communications related to this service to you via telephone, email, etc., as well as to provide various information, services, content, coupons, cashback, and other incentive programs
(5) For us to conduct promotional advertising to you via telephone, email, etc., or for us or third parties to conduct promotional advertising of products, etc. on advertising media managed by us on our website
(6) To use your usage status of this service and purchasing trends within the service for marketing research and analysis
(7) To provide name, phone number, and other information you have reported to us, the history of your registration for this service, and information regarding product purchases through this service (order date, product information, order method, etc.) to the merchants using the web pages established on this site for the purpose of supporting you and proposing products or services
(8) To respond to various inquiries, complaints, and claims from you
(9) For you to disclose, change, or delete the content you have set such as your email address and password when using this service and registering, or to perform identity verification
(10) To prevent, investigate, and identify fraud, cyber-attacks, and other illegal or potentially improper acts, and to protect the rights and interests of us or third parties
(11) For purposes incidental to the above purposes of use
Article 3 Purpose of Use of Personal Information etc. Change
We may change the purpose of use of personal information within a reasonable range that is recognized as relevant. If there is a change, we will notify or disclose the changed purpose to our customers.
Article 4 Provision of Personal Information to Third Parties
(1) Our company does not provide personal information, etc. to third parties. However, this does not apply in the following cases.
(1) When you have consent.
(2) When we entrust some or all of the handling of personal information, etc. to a third party (including those residing or located outside of Japan) in accordance with Article 5 below.
(3) When personal information, etc. is provided in connection with the succession of business due to mergers or other reasons.
(4) When providing personal information, etc. for academic research purposes to institutions or organizations, or individuals belonging to them.
(5) When the provision to a third party is permitted by the Personal Information Protection Act or other laws and regulations, or when requested for provision by laws and regulations or public institutions such as courts and supervisory authorities.
(2) Notwithstanding the provisions of the preceding paragraph, our company will provide to merchants, after obtaining your prior consent, information about your name, phone number, and other information you have reported to us, as well as the history of your usage registration for this service and the history of product purchases through this service (order date, product information, order method, etc.) using the web pages of merchants established on this site for the purpose of customer support and proposals for products or services to you.
Article 5 Outsourcing of Handling Personal Information, etc.
We may delegate the handling of personal information, in whole or in part, to third parties (including those residing or located outside Japan) to the extent necessary to achieve the purposes of use. When we carry out such delegation, we will implement necessary and appropriate supervision to ensure that the safety management of the delegated personal information is maintained.
Article 6 Proper Acquisition of Personal Information
In providing this service, we obtain personal information appropriately and do not acquire it through false or other improper means.
Article 7 Safety Management of Personal Information
We take necessary measures to prevent unauthorized access, loss, damage, alteration, and leakage of personal information by maintaining and managing our security systems and reinforcing employee education to ensure strict management of personal information.
Article 8 Disclosure, Correction, Suspension of Use of Personal Information, etc.
Our company, upon request from you or your representative, will appropriately respond in accordance with the Personal Information Protection Act and other related laws if you request the disclosure, correction, addition, or deletion of your personal information, or the suspension or deletion of its use, after confirming that the request is made by you. For details on the procedures related to such requests, please contact the inquiries window in Article 9 below. Please note that there may be cases where we charge you for actual expenses related to the method of disclosure of personal information.
Article 9 Contact Information
For inquiries regarding the disclosure of personal information, as well as questions or complaints regarding the handling of personal information and the creation/handling of anonymized processed information, please contact the following office.
Email address: info@betterjourney.cc
Article 10 Disclosure, correction, suspension of use, etc. of personal information for third-party advertising.
In this service, some of the websites operated by our company that you use may display advertisements distributed by third parties. In such cases, the third parties may obtain information such as cookies from customers who use this service. The obtained cookies will be handled in accordance with the privacy policies of the respective third parties. However, the use of cookie information for advertising can be stopped by changing the settings of your web browser.
Article 11 Prohibition of Transfer
Customers may not assign, transfer, or otherwise succeed any rights, obligations, or claims under this Privacy Policy or the status under this Privacy Policy, nor may they use these as collateral.
Article 12 Agreement Matters
In cases where matters not stipulated in this privacy policy arise or doubts regarding this privacy policy occur, both the customer and our company shall discuss and seek to resolve them in good faith.
Article 13 Governing Law and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with Japanese law. Additionally, any disputes arising between the parties regarding this Privacy Policy shall be subject to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court, depending on the amount in dispute, as the first instance.
Article 14 Consent to this Privacy Policy
If you use this service, you are considered to have agreed to this privacy policy.
Article 15 Changes to this Privacy Policy
We may change the contents of this privacy policy as necessary. If we change the contents of this privacy policy, we will set a date of change and notify you of the change to this privacy policy, as well as the changed contents and the date of change, by posting them on our designated website. Please note that such changes to the contents of this privacy policy will take effect from the date of change posted on the website.
(Last revised: July 13, 2024)